Privacy Policy

Effective Date: August 01, 2024

Introduction

Relocation Pros ("we," "us," or "our") is committed to protecting the privacy and personal information of our clients, website visitors, and other individuals ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you engage with Relocation Pros, we may collect personal information, including but not limited to:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information
  • Moving Details (such as your moving date, destination, and inventory of items)

Non-Personal Information

We may also collect non-personal information that cannot be used to identify you individually. This may include:

  • Browser Type
  • IP Address
  • Pages Visited on Our Website
  • Device Information
  • Cookies and Other Tracking Technologies

How We Use Your Information

Relocation Pros may use the information we collect from you for various purposes, including:

  • Providing Services: To process your moving requests, coordinate logistics, and deliver the services you have requested.
  • Communication: To send you updates, respond to inquiries, and provide customer support.
  • Billing and Payments: To process payments and manage your billing account.
  • Improving Our Services: To analyze data and trends to improve our website, services, and customer experience.
  • Marketing: To send promotional emails and special offers about our services, unless you have opted out of such communications.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

Disclosure of Your Information

Relocation Pros may disclose your personal information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing services, processing payments, and operating our website.
  • Legal Requirements: We may disclose your information if required by law, legal process, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new entity.
  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device when you visit a website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites that are not operated by Relocation Pros. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Relocation Pros does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

Relocation Pros reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website or services after any changes indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Relocation Pros
Phone: (949) 409-6622
Email: info@relocationpros.com